IT Change Management

Change Management In this series of articles on implementing IT processes, previously we have discussed setting up the Service Desk

IT Change Management Auditors should provide assurance that the organization has a process in place to ensure that changes to

Even a semi-serious attempt at instituting change management is going to take the valuable time of several of your organization’s

Less ambiguous than the definition of change management are the reasons why dealing with change is more difficult than ever.

Here’s a quick quiz. Change management is: a) software that automates the process of tracking and documenting changes to a

Having recently implemented a Basic ITIL Change Management Process, I’m sometimes asked about lessons learned implementing ITIL Change Management. –

The CAB agenda If you have a CAB in place, or just getting started with Basic IT Change Management, here

Scope of Change Management   First things first. Change Management is a control process. In addition to its widely understood

1. Start small and keep it simple Identify key technical folks from each of the functional IT group (Network, Development,

Change Management Program (CMP), more commonly known as Change Control Process or Change Control Management Process, is a formal process

The basic principles for managing “technology change” can be broken down into four (4) categories for simplified planning, covering technology