IT Manager Toolkits

Similar Toolkits
IT Service Management Toolkits
IT Service Management Toolkits

The comprehensive ITSM Toolkit provides a baseline set of proven, tactical deliverables for technology professionals. These ITIL-based tools include essential support materials, templates and guidance to initiate, accelerate and fine tune any service-focused IT organization. Specific tools and guidance includes:
- Incident Management Templates
- Problem Management Templates
- Configuration Management Templates
- DR (Disaster Recovery) Templates
- Service Management Templates
- Change Management Templates
- Release Management Templates
- Roles & Responsibilities (ARCI) Template - IT Service Narrative Template
- And Other Templates

All templates provide specific examples and guidelines for accelerated deployment including base-level service and pricing examples for IT products, process roles and responsibilities within an IT organization, IT process goals and objectives, process improvement milestones, customer and service provider requirements, IT service measurement examples, benefit and risk considerations, and more.

Toolkit Documents

Below is a list of documents you will find in the toolkit. Click on index file button to see which templates are included.


          Price: $65.00

 File type 

 File name

Part-1. Incident Management Templates

ITD-SEV01.Incident Catalogue Template.xls

ITD-SEV02.Incident Management Guide.ppt

ITD-SEV03.Incident Management Policy.doc

ITD-SEV04.Incident Management Process.doc

ITD-SEV05.Incident Report Template.xls

ITD-SEV06.Incident Report Excel Template.xls

ITD-SEV07.Intern Incident Report.xls

ITD-SEV08.IT Security Incident Report Template.doc

ITD-SEV09.ITIL Incident Report Template.xls

ITD-SEV10.Incident Report Excel Template.doc

ITD-SEV11.ITIL PIR For Incident Closure Template.doc

ITD-SEV12.Major Incident Notification Template.doc

ITD-SEV13.Major Incident Report Template.doc

ITD-SEV14.Structure Damage Incident Report.doc

ITD-SEV15.Workplace Violence report.xls

ITD-SEV16.Checklist Incident Priority.xls

Part-2. Problem Management Templates

ITD-SEV01.ITIL Mom Template for Major Problem Review.doc

ITD-SEV02.Major Problem Report Template.doc

ITD-SEV03.Problem Catalogue Template.xls

ITD-SEV04.Problem Management Process.doc

ITD-SEV05.Problem Record Template.doc

Part-3. Configuration Management Templates

ITD-SEV01.Configuration Management Plan template.doc

ITD-SEV02.Configuration Management Policy.doc

ITD-SEV03.Configuration management Process.doc

ITD-SEV04.Configuration Management RACI.doc

Part-4. DR (Disaster Recovery) Templates

ITD-SEV01.DR Approach Template.doc

ITD-SEV02.DR Asset Register.doc

ITD-SEV03.DR Closure Template.doc

ITD-SEV04.DR Communication Plan Template.doc

ITD-SEV05.DR Implementation Plan Template.xls

ITD-SEV06.DR Plan Template.doc

Part-5. IT Service Management Templates

ITD-SEV01.IT Service Continuity Plan.doc

ITD-SEV02.IT Service Level Requirements Template.doc

ITD-SEV03.ITIL Service Request Form Template.xls

ITD-SEV04.Service Catalog Template.xls

ITD-SEV05.Service Charter Template.doc

ITD-SEV06.Service Delivery Status Report Template.doc

ITD-SEV07.Service Level Agreement Template.doc

ITD-SEV08.Service Report Template.doc

ITD-SEV09.Service Strategy Template.doc

ITD-SEV10.CSI Register.xls

ITD-SEV11.CSI Plan Template.doc

Part-6. Change Management Templates

ITD-SEV01.Change Control Form Template.doc

ITD-SEV02.Change Management Excel.xls

ITD-SEV03.Change Management Sample.doc

ITD-SEV04.Change Management Process.doc

ITD-SEV05.Change Request Form.doc

ITD-SEV06.Change Request Template.ppt

ITD-SEV07.Change Request Word Template.doc

ITD-SEV08.Generic Change Request Template.doc

ITD-SEV09.ITIL Change Management Process.doc

ITD-SEV10.ITIL Change Request template.xls

ITD-SEV11.ITIL Mom Change Advisory Board.doc

ITD-SEV12.ITIL Request for Change Template.doc

ITD-SEV13.Project Change Log.xls

ITD-SEV14.Project Change Log Template - V2.xls

ITD-SEV15.RACI For Emergency Change Management.xls

ITD-SEV16.RACI Matrix for Normal Change Management.xls

ITD-SEV17.Software Change Request Example.xls

Part-7. Release Management Templates

ITD-SEV01.Application Impact Heat Map.xls

ITD-SEV02.Emergency RFC Template.doc

ITD-SEV03.Implementation Issue Register.doc

ITD-SEV04.ITIL Release Plan template.doc

ITD-SEV05.Normal RFC Template.doc

ITD-SEV06.Project Gamma: Implementation Update.doc

ITD-SEV07.Project Implementation Plan.xls

ITD-SEV08.RACI Matrix for Release Management.xls

ITD-SEV09.Release Calendar Excel.xls

ITD-SEV10.Release Checklist Template.xls

ITD-SEV11.Release Management RACI.xls

ITD-SEV12.Release Post Implementation Review.doc

ITD-SEV13.Release Project Plan -1.mpp

ITD-SEV14.Release Project Plan -2.mpp

ITD-SEV15.Release Risk Assessment Template.xls

ITD-SEV16.Release Schedule Template Excel.xls

ITD-SEV17.Release Status Report Template Excel.xls

Part-8. Other Templates

ITD-SEV01.Application Portfolio Template.doc

ITD-SEV02.Daily Log Template.doc

ITD-SEV03.IT Asset Management Best Practices.doc

ITD-SEV04.IT Asset management Policy Template.doc

ITD-SEV05.ITIL Customer Complaint Log.doc

ITD-SEV06.ITIL Customer Complaint Report Template.doc

ITD-SEV07.ITIL Internal Audit Report.doc

ITD-SEV08.ITIL Roles and Responsibilities RACI.xls

ITD-SEV09.ITIL Capacity Management.doc

ITD-SEV10.ITIL Implementation Plan.xls

ITD-SEV11.ITIL Process Map.xls

ITD-SEV12.KE Record Template.doc

ITD-SEV13.Operational Level Agreement Template.doc

ITD-SEV14.Post Implementation Review Template.doc

ITD-SEV15.SACM Plan Template.doc

Price: $65.00

Date File Updated 10/10/2021
File Format pdf, xls, doc
No. of files 91 Files, 8 Folders
File download size 3.8 MB (.rar)
Language English

This Document Has Been Certified by a Professional
100% customizable
After completing your order, within 8 - 24 working hours an email message from will be sent to you with an encrypted download link or an attachment file.
We recommend downloading this file onto your computer.

Related Templates For an IT Administrator

IT Manager must be responsible for all IT activities to support for business strategic objectives. The usual objectives are focus on: IT strategy, technology system; budget, investment, organization and staff motivation;

The necessary requirements for an IT manager or IT leaders are: Ability to develop strategies and leadership; customer relationship management; suppliers and employees; project management; solving business problems with MIS systems; ensure continuous operation and disaster recovery of IT system.

Copyrights @ 2009 - 2022 by