Training Materials for ITIL 4 Foundation

Amanda Kliens

IT toolkit has REVOLUTIONIZED our IT, It forms the bedrock of our SOP toolkit, enables us to generate run books and has dramatically lowered the cost of training new IT staff, while increasing user's satisfation .
Henrietta Borjas

Once we implemented IT Toolkit, all of that changed. Now we have an IT final plan that looks professional, is well organized and makes it easy for everyone to find the information that they need.
Normand Wehling

The responses from clients has been very positive as well. Even the ones who have the information don't have it as wellorganized as we do and they really appreciate having everything together. Most importantly, we are becoming more efficient and that leads to greater IT Manager!
Trevor Smith

The toolkits provides a framework for a best practice implementation - where if your best practice changes or refines, your entire documentation environment follows.

Trevor Smith

The IT Toolkit brings order to the chaos of managing and delivering on documentation for our clients. It has let me reduce the burden on my engineers managing documentation and allowed them to focus back on the client. It's a game changer .
Henrietta Borjas

I have been searching for a good tool that will help avoid duplicate entries for documentation purposes. The IT Toolkit did just that and more. All of our engineers absolutely love this tool. We eliminated 2 tools and replaced them with the IT Toolkit which is much more effective and faster.
Amanda Kliens

The step-by-step IT Toolkit is easy to use and there is zero ramp up time - you can read this clearly laid out ebook and implement right away. I appreciate that you make the process easier on my clients and still give them 100% control.
Normand Wehling

The IT Toolkit gives me a broader understanding of the use and efficency of IT management. It presents a friendly, easy way to do something I've known would be good for me.

Normand Wehling

The toolkit is helping organize my thoughts and training methods with our IT Inside crew already.
Henrietta Borjas

Excellent IT Toolkits. It is a must for all CIO and technology managers.
Trevor Smith

A very useful toolkit. It's one of the best tools I have ever taken. I wish all IT managers could take it.
Amanda Kliens

These toolkits have helped me gain confidence in my ability and empowered me to be an IT manager.

This document is built on ITIL4 Foundation ppt concepts, we have designed this document as training material for the ITIL4 Foundation trainers, with a 292-slide ITIL 4 powerpoint slides presentation that provides an overview of IT Service Management based on the ITIL4 Best Practice Framework.
A comprehensive training material course, with many workshops and exercises for the trainees, will assure to grasp the ITIL4 Foundation information and gain professional certification.

BENEFITS OF DOCUMENT

1. ITIL4 Enhancing stronger alignment among IT and the business.
2. Pass the ITIL 4 Foundation Exam from first time
3. Implemet best practices of ITIL 4 and utilize all its benefits

DESCRIPTION

This product (Training Materials for ITIL 4 Foundation Training) is a 292-slide PPT PowerPoint presentation (PPTX), which you can download immediately upon purchase.

This document is built on ITIL4 Foundation ppt concepts, we have designed this document as training material for the ITIL4 Foundation trainers, with a 292-slide ITIL 4 powerpoint slides presentation that provides an overview of IT Service Management based on the ITIL4 Best Practice Framework.

A comprehensive training material course, with many workshops and exercises for the trainees, will assure to grasp the ITIL4 Foundation information and gain professional certification.

ITIL 4 Foundation Materials

Being certified in ITIL 4 Foundation will demonstrate that you understand the holistic end-to-end picture of what it means to contribute to business value, integrating concepts from models such as Lean IT, Agile, and DevOps.

Benefits of ITIL4

ITIL4 is the most popular approach to IT service management globally and is used by many successful significant organizations. It helps businesses to ensure that their IT aligns with their business goals. As it is an AXELOS best practice method, it has been formed from the opinions and experiences of a whole community of IT professionals, including the UK government.

The four dimensions of service management

To support a holistic approach to service management, ITIL defines four dimensions that collectively are critical to the effective and efficient facilitation of value for customers and other stakeholders in the form of products and services. These are:
● Organizations and people
● Information and technology
● Partners and suppliers
● Value streams and processes.
These four dimensions represent perspectives which are relevant to the whole SVS, including the entirety of the service value chain and all ITIL practices. The four dimensions are constrained or influenced by several external factors that are often beyond the control of the SVS.

The ITIL service value system
The ITIL SVS describes how all the components and activities of the organization work together as a system to enable value creation. Each organization's SVS has interfaces with other organizations, forming an ecosystem that can in turn facilitate value for those organizations, their customers, and other stakeholders.

The ITIL guiding principles

A guiding principle is a recommendation that guides an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure. A guiding principle is universal and enduring.
1 - Focus on value
2 - Start where you are
3 - Progress iteratively with feedback
4 - Collaborate and promote visibility
5 - Think and work holistically
6 - Keep it simple and practical
7 - Optimize and automate

ITIL management practices

In ITIL, a management practice is a set of organizational resources designed for performing work or accomplishing an objective. The origins of the practices are as follows:
● General management practices have been adopted and adapted for service management from general business management domains.
● Service management practices have been developed in service management and ITSM industries.
● Technical management practices have been adapted from technology management domains for service management purposes by expanding or shifting their focus from technology solutions to IT services.

The course covers key concepts of service management, including the four dimensions and the service value system. It also delves into practical areas such as incident management, continual improvement, and service level agreements.

Price: $45.00

Date File Updated	10/10/2023
File Format	pptx
No. of Slides	292 Slides
File download size	6.5 MB (.rar)
Language	English
Purchase code	ITILv4-Slides

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IT Manager must be responsible for all IT activities to support for business strategic objectives. The usual objectives are focus on: IT strategy, technology system; budget, investment, organization and staff motivation;

The necessary requirements for an IT manager or IT leaders are: Ability to develop strategies and leadership; customer relationship management; suppliers and employees; project management; solving business problems with MIS systems; ensure continuous operation and disaster recovery of IT system.

Training Materials for ITIL v4 Foundation (PowerPoint PPTX)