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IT Organization Management

5 Keys to Team Organization

Team Member Sources.  Can you hire contractors and/or consultants, and if so, will this help you get the project done

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IT Helpdesk Management

Strategic Marketing for Help Desk Awareness

The marketing goal is simple – to ensure that all end-users have been fully informed of all available the help

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IT Management

What is “Value-Added” IT Management?

Value-added is a strategic concept, driven by the premise that “value” can be realized beyond the obvious.  It is obvious

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IT Project Management

End-User Roles in IT Projects

To realize project value and deliver the best results,  That requires a positive relationship, characterized by collaboration, communication, information sharing

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IT Budget Management

How to Set Realistic Priorities for IT Budget Planning

Step 1: Set Budget Goals and Strategies Once you are aware of your budgeting “realities”, you can begin the process

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IT Budget Management

Get to Budgeting in 4 Easy Stages

Realistic project budgets can be achieved in four (4) steps designed to ensure that your budgets are sufficiently defined and

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IT Budget Management

Estimating and Tracking to Control the Budget

Within the project management context, begins with estimating. As a practical matter, there are three (3) primary uses for project

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IT Management

IT Management Audits

Role and Purpose of the IT Management Audit IT management audits can serve multiple purposes and provide many benefits.  First,

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IT Policy Development

Fundamentals of Data Security Policy in I.T. Management

We all know that I.T. stands for “information technology” and that’s no accident.  In fact, it’s a reflection of the

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IT Policy Development

Email Policies: Tools to Govern Usage, Access and Etiquette

Email is a fast, easy and readily accessible means of business communication.  It has changed the way we communicate.  These

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IT Change Management

Basic Principles of Technology Change Control

The basic principles for managing “technology change” can be broken down into four (4) categories for simplified planning, covering technology

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IT Management Blog

  • IT Budget Management (16)
  • IT Change Management (11)
  • IT Helpdesk Management (16)
  • IT Management (14)
  • IT Organization Management (8)
  • IT Policy Development (7)
  • IT Project Management (19)
  • IT Risk Management (9)
  • IT Strategy Management (6)

Recent Posts

  • Security risk management
  • THE 5 MISTAKES YOU MAY BE MAKING WITH YOUR IT RISK MANAGEMENT
  • Risk Management & Information Security Management Systems
  • Six Stages of IT Strategic Management
  • IT Organization Management: Revisiting Centralization
  • Information Technology & Its Uses in Business Management
  • Information Technology & Its Role in the Modern Organization
  • Change Management
  • IT Change Management
  • IT Risk Management
  • EFFECTIVE IT RISK MANAGEMENT
  • Does IT deliver on its promises ?
  • Finding a common ground between Finance and IT
  • What you need to know about the business IT divide
  • Bridging the business–IT divide needs a common language for understanding IT costs
  • Relevant IT – IT solutions to bridge the gap between business and IT
  • Define and maintain IT policies
  • How to write your company’s IT security policy
  • What IT Managers Need To Know About Working Capital
  • Assets & Liabilities: What Does An IT Manager Need To Know?
  • An IT Manager’s New Best Friend: The Company Balance Sheet
  • How IT Managers Can Create A Financial Budget
  • IT Managers Need To Know: What Is A Master Budget?
  • Budgeting 101: What IT Managers Need To Know
  • How to Manage Your Boss: Five Tips for Managing Up
  • Planning Projects in the IT Helpdesk Environment
  • The Six Principles of Project Management
  • Building Relationships in Project Management
  • Five Steps to a Winning Project Team
  • 5 Essentials to Project Team Success
  • Six Time Management Tips for Project Managers
  • The Simplified Project Management Process
  • Planning for IT Project Success
  • A Guide to Creating a Quality Project Schedule
  • Understanding the Perspective of Your Team
  • Project Management and Its Impact on IT Project Success
  • Understanding the Software Development Process
  • Planning More Effective Milestones in Web Design Projects
  • Turn Your Customer’s Needs into Successful IT Projects
  • 5 Reasons to Kill IT Projects
  • Project Managers: The Value of Understanding Technology
  • How to Recruit an IT Project Manager
  • What’s driving your IT organizational change?
  • 8 IT Strategic Planning Mistakes to Avoid
  • Anatomy of an IT Strategic Plan
  • How To Develop An IT Strategic Plan
  • Why do you need an IT policy ?
  • IT organization (information technology organization) definition
  • What is IT Strategy ?
  • Step-By-Step Guide to IT Strategic Planning
  • 7 Steps to Business and IT Alignment
  • Business-IT alignment
  • 3 Ways to control IT budget
  • IT management principles
  • IT Career Paths
  • IT Helpdesk Communication Plan
  • The 4 groups important for a Help Desk Manager
  • IT Help Desk: What is a Help Desk?
  • Help Desk Knowledge Management Best Practices
  • Help Desk KPI
  • Help Desk Problem Management
  • Help Desk Escalation Support Group
  • Help Desk Mission and Vision statements.
  • Single Point of Contact Help Desk structure
  • Help Desk Ticket Categories: CREATE Help Desk ticket classification
  • 8 Steps to mature a knowledge management system
  • Top tips to improve the contact centre
  • Ten top tips for managing your helpdesk better
  • 7 Knowledge management tips to improve your service desk
  • What are the business benefits of change management?
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