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IT Management 

Does IT deliver on its promises ?

March 2, 2016July 13, 2016 admin

The question that is not yet sufficiently analysed, particularly in small and medium enterprises (SMEs) is: How does the overall

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IT Management 

Finding a common ground between Finance and IT

March 2, 2016July 11, 2016 admin

Regardless of the size of the business, in most companies IT leads and heads of finance speak very different languages.

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IT Management 

What you need to know about the business IT divide

March 2, 2016July 11, 2016 admin

Almost everybody will agree that there is a divide between business and IT role players. After showing how this divide is

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IT Management 

Bridging the business–IT divide needs a common language for understanding IT costs

March 2, 2016July 11, 2016 admin

At a recent event held in Century City, Cape Town, SME-focused IT managed services specialist Space Age Technologies revealed an

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IT Management 

Relevant IT – IT solutions to bridge the gap between business and IT

March 2, 2016July 11, 2016 admin

Relevant IT – IT solutions to bridge the gap between business and IT Much has been said and written about

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IT Management 

7 Steps to Business and IT Alignment

December 23, 2015July 11, 2016 admin

The goal of perfect alignment is unachievable because of the dynamic nature of business. Every organization operates in an ecosystem

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IT Management 

Business-IT alignment

December 23, 2015July 11, 2016 admin

Business-IT alignment is the correspondence between the business objectives and the Information Technology (IT) requirements of an enterprise. These two

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IT Management 

IT management principles

December 23, 2015July 11, 2016 admin

According to Gartner, “IT governance is the set of processes that ensure the effective and efficient use of IT in

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IT Management 

IT Career Paths

December 23, 2015July 11, 2016 admin

Information Technology (IT) continues to change the way we live, play, and do business, so it should come as no

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IT Management 

The Basics of IT Planning

December 14, 2015July 11, 2016 admin

IT planning is often neglected by businesses until it is too late, but proper IT planning can save a business

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IT Management 

What is “Value-Added” IT Management?

December 12, 2015July 11, 2016 admin

Value-added is a strategic concept, driven by the premise that “value” can be realized beyond the obvious.  It is obvious

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Categories

  • IT Budget Management (16)
  • IT Change Management (11)
  • IT Helpdesk Management (16)
  • IT Management (14)
  • IT Organization Management (8)
  • IT Policy Development (7)
  • IT Project Management (19)
  • IT Risk Management (9)
  • IT Strategy Management (6)

Recent Posts

  • Security risk management
  • THE 5 MISTAKES YOU MAY BE MAKING WITH YOUR IT RISK MANAGEMENT
  • Risk Management & Information Security Management Systems
  • Six Stages of IT Strategic Management
  • IT Organization Management: Revisiting Centralization
  • Information Technology & Its Uses in Business Management
  • Information Technology & Its Role in the Modern Organization
  • Change Management
  • IT Change Management
  • IT Risk Management
  • EFFECTIVE IT RISK MANAGEMENT
  • Does IT deliver on its promises ?
  • Finding a common ground between Finance and IT
  • What you need to know about the business IT divide
  • Bridging the business–IT divide needs a common language for understanding IT costs
  • Relevant IT – IT solutions to bridge the gap between business and IT
  • Define and maintain IT policies
  • How to write your company’s IT security policy
  • What IT Managers Need To Know About Working Capital
  • Assets & Liabilities: What Does An IT Manager Need To Know?
  • An IT Manager’s New Best Friend: The Company Balance Sheet
  • How IT Managers Can Create A Financial Budget
  • IT Managers Need To Know: What Is A Master Budget?
  • Budgeting 101: What IT Managers Need To Know
  • How to Manage Your Boss: Five Tips for Managing Up
  • Planning Projects in the IT Helpdesk Environment
  • The Six Principles of Project Management
  • Building Relationships in Project Management
  • Five Steps to a Winning Project Team
  • 5 Essentials to Project Team Success
  • Six Time Management Tips for Project Managers
  • The Simplified Project Management Process
  • Planning for IT Project Success
  • A Guide to Creating a Quality Project Schedule
  • Understanding the Perspective of Your Team
  • Project Management and Its Impact on IT Project Success
  • Understanding the Software Development Process
  • Planning More Effective Milestones in Web Design Projects
  • Turn Your Customer’s Needs into Successful IT Projects
  • 5 Reasons to Kill IT Projects
  • Project Managers: The Value of Understanding Technology
  • How to Recruit an IT Project Manager
  • What’s driving your IT organizational change?
  • 8 IT Strategic Planning Mistakes to Avoid
  • Anatomy of an IT Strategic Plan
  • How To Develop An IT Strategic Plan
  • Why do you need an IT policy ?
  • IT organization (information technology organization) definition
  • What is IT Strategy ?
  • Step-By-Step Guide to IT Strategic Planning
  • 7 Steps to Business and IT Alignment
  • Business-IT alignment
  • 3 Ways to control IT budget
  • IT management principles
  • IT Career Paths
  • IT Helpdesk Communication Plan
  • The 4 groups important for a Help Desk Manager
  • IT Help Desk: What is a Help Desk?
  • Help Desk Knowledge Management Best Practices
  • Help Desk KPI
  • Help Desk Problem Management
  • Help Desk Escalation Support Group
  • Help Desk Mission and Vision statements.
  • Single Point of Contact Help Desk structure
  • Help Desk Ticket Categories: CREATE Help Desk ticket classification
  • 8 Steps to mature a knowledge management system
  • Top tips to improve the contact centre
  • Ten top tips for managing your helpdesk better
  • 7 Knowledge management tips to improve your service desk
  • What are the business benefits of change management?
  • Why is change management so hard?
  • What is change management?
  • Five lessons learned implementing ITIL Change Management
  • Five things that should be on every CAB agenda
  • The Difference Between Standard and Normal Changes in ITIL
  • How to Implement Basic Change Management
  • How to Develop an IT Change Management Program
  • 7 Components of a Successful IT budget
  • 7 Components of a Successful IT budget
  • Five Techniques to Defend the IT Budget and Demonstrate the Value of IT
  • 7 IT Budget management secrets
  • 4 Ways to Manage Your IT Budget
  • The 4 Functions Of An IT Budget That IT Managers Need To Know
  • What’s the Difference Between a CTO and CIO?
  • 8 Ways to Become an IT Leader
  • Disaster Recovery
  • The 7 Basic Principles of IT Security
  • The Basics of IT Planning
  • 5 Keys to Team Organization
  • Strategic Marketing for Help Desk Awareness
  • What is “Value-Added” IT Management?
  • End-User Roles in IT Projects
  • How to Set Realistic Priorities for IT Budget Planning
  • Get to Budgeting in 4 Easy Stages
  • Estimating and Tracking to Control the Budget
  • IT Management Audits
  • Fundamentals of Data Security Policy in I.T. Management
  • Email Policies: Tools to Govern Usage, Access and Etiquette
  • Basic Principles of Technology Change Control
  • The Benefits of Technology Standards
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